Automated SMS and email reminders go out at 24 hours, 2 hours, and morning-of. Patients confirm with a single reply. No-shows drop 40% in the first month.
When a new appointment is created in your system, NudgeLocal logs it and queues the reminder sequence.
An SMS goes out two days before: "Reminder: your appt is [date/time]. Reply YES to confirm or CALL to reschedule."
Another text the evening before. If they haven't confirmed, urgency escalates gently.
One final reminder the morning of with address, parking notes, and what to bring. Shows you care about the visit.
A physical therapy clinic went from a 22% no-show rate to 11% in their first month. At $180/session, that's an extra $9,000/month in recovered revenue.
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