After every completed appointment, an automatic text goes out. Happy customers get directed to Google. Unhappy ones get directed to you — privately — before they post anywhere. Your star rating goes up. Your reputation is protected.
An hour after the appointment ends, the follow-up sequence starts.
Customer gets a simple 1-5 rating text. Frictionless. Takes 10 seconds.
If they rate 4-5 stars, they're sent directly to your Google Business profile with a pre-written link. Easy to post.
If they rate 1-3 stars, they're routed to a private feedback form. You hear about it before it hits Yelp.
A gym in Chicago went from 47 reviews (3.8 stars) to 189 reviews (4.7 stars) in six months. That jump in rating moved them from page 3 to page 1 of local Google results.
Setup takes 48 hours. No contracts. Cancel anytime.